New York, NY– Exeevo, a global enterprise SaaS leader in the Life Sciences industry, announced groundbreaking new functionality for its Life Sciences mobile CRM app. This update introduces cutting-edge features designed to maximize efficiency, enhance user experience, and deliver unparalleled real-time insights. These features have already achieved transformative results for companies like Sanofi China, which increased their real-time call reporting by an impressive 97%.
Redefined short call empowers productivity
The improved Short Call feature redefines efficiency for Field Reps with:
- The ability to make telephone calls with a single click, significantly reducing the time spent on CRM tasks using the mobile CRM app.
- Real-time reporting capabilities that simplify compliance for Field Representatives.
- A streamlined user interface design that leverages Microsoft Dynamics‘ backend.
- An updated Call Plan screen that integrates seamlessly with external data systems.
- An innovative Instagram-style HTML content interface designed for rapid and engaging healthcare professional (HCP) communication through a mobile CRM app.
AI-Powered To-Do list for personalized daily guidance
Integrated into the Short Call home screen, the To-Do List functionality provides Field Reps with daily, AI-driven action items for meetings, messages, and alerts. Highlights include:
- AI-generated daily suggestions using client-provided data that provide the next-best actions and targeted HCP engagement opportunities that can pre-book activities with personalized content and the best channels to engage.
- Seamless integration with the CRM app, enabling next-best-action recommendations for filtered HCPs using a mobile CRM app.
- Upcoming enhancements to include AI-powered next-best content suggestions, with three targeted content recommendations per HCP daily via an LLM engine.
AI-enhanced content library and recommendations
Mobile access to an external content library was significantly upgraded, vastly expanding the Field Rep’s resources. These enhancements include:
- Access to thousands of content files from both internal and third-party libraries enabled through content library APIs on their mobile CRM app.
- Content that can be seamlessly shared with HCPs via messaging apps like WhatsApp and WeChat on their mobile CRM app.
- The AI-driven next-best content suggestion feature will soon integrate with external libraries, ensuring relevant materials are always available through their CRM app.
Ludovic Petit, Associate Vice President, Product Success, stated, “At Exeevo, we’re committed to continually advancing our mobile CRM features to empower field reps with the tools they need to succeed in an increasingly complex environment. Looking ahead, we plan to integrate even more AI-driven capabilities, such as predictive analytics and dynamic content recommendations, while expanding connectivity with third-party systems to ensure seamless data flow. Our focus remains on delivering intuitive, efficient solutions that not only enhance productivity but also drive deeper, more meaningful engagements with healthcare professionals.”
Why it matters
These enhancements are game-changers for life sciences Field Reps, empowering them with actionable insights, streamlined workflows, and advanced AI-driven tools. Exeevo continues to set the standard for CRM innovation in the life sciences sector by eliminating productivity inefficiencies and delivering hyper-personalized engagement capabilities. Reach out to Exeevo for more information or request a demo .
About EXEEVO®
Exeevo is a global omnichannel cloud solutions provider for life sciences companies to improve how they interact with customers across their organization to provide exceptional experiences that drive commercial objectives and improve patients’ lives through their innovative mobile CRM app.